Hi ! I have two questions from a client about managing a contact form. On the one hand, this client would like to have control over the e-mail addresses linked to the form (he wants to be able, if necessary, to change the e-mail addresses to which form submissions are sent without asking me to do it). Unless I'm wrong, this is not possible in Webflow (I specify that the client doesn't want to use third-party integrations like Zapier or other). I therefore suggested that he create a Webflow account for him by subscribing to an "account plan" while I was able to create the site, then end it after having subscribed to a "site plan". Can you confirm that if the site is hosted (on WF) I'll still have access to the Designer mode with the free account?

Second question about this form. My client would like users to be able to send an attachment through this form. But I see the 'form file upload' is not possible on the CMS plan at $ 16, is that correct? Will my client have to subscribe to the business plan so that his clients can send a document via their form?

Thanks.
Hi laety, Best way to understand webflow plans is to watch these videos by Flux academy.
Weblofw plans
https://www.youtube.com/watch?v=c2cyUD6dig0

Webflow Hosting
https://www.youtube.com/watch?v=Cb4FooGCd6g

For file upload hosting - yes you will need business plan, but really you don't have to use webflow to do this, but if you are constrained by not using 3rd party, then the client will need to pay.

Best,

Tim
Treat me to a coffee :)




... this client would like to have control over the e-mail addresses linked to the form (he wants to be able, if necessary, to change the e-mail addresses to which form submissions are sent without asking me to do it).

Unless I'm wrong, this is not possible in Webflow (I specify that the client doesn't want to use third-party integrations like Zapier or other).
Hi Laety 👋 If you give the client access to the Webflow Settings page for their project, they can change that email address anytime they like:

Nice one Chris. Forgot to add that to my reply. 
Hi! Thanks to both of you for your replies. In fact, I had watched these (awesome) Ran's videos before and watched them again but still find myself unable to figure out what exactly I can do. 

He explains in the first video that he builds his client's website on his pro account, then creates a free account for his client, then transfers the site from his (pro) account to the (free) account of his client, and at the end the client subscribes to a site plan. BUT, what I don't understand in this process is that if I transfer a website of 10 pages from my (pro) account to a free account which has a 2 page limit, does will it work? If not, can he subscribe to a site plan before I transfer the site to him? I don't think so...

I also still don't understand if my client has a free account and a hosting plan for their site, will it be possible for me (if they give me the credentials) to also update it with the Designer mode (and not only with Editor mode)? Basically, do you have access to designer mode for a hosted website BUT with a free account?

And about your suggestion Chris, to give my client access to the settings panel, great but how do I do that? (knowing that I have a Lite Plan).

Thanks again for your precious help.
I have just done a test with my personal website, and if I add a collaborator I see that this one only has access to editor mode and therefore not to the site settings page. I don't see any way to configure access. It would seem for this that we have to be on a team plan. And of course, I cannot give the credentials of my Webflow account to my client who would then have access to all the sites of my other clients ...
Laety 

It would seem for this that we have to be on a team plan. And of course, I cannot give the credentials of my Webflow account to my client who would then have access to all the sites of my other clients ...
Sorry, I don't have an answer for these more detailed questions about "client management" but I would say this, can you signup for a "team account" and test this? I'd have to assume that you can provide access on a per project basis and not the entire account to a team member. If that's the case, problem solved 😀 (also, maybe Tim has more insights than I do for this)

Chris Drit Thanks again, but subscribing to a team plan is not an option for me at the moment (it would cost me too much). But I found the information I wanted: it is therefore possible to transfer a site built on a paid account to a free account (despite the 2 page limit) and then to subscribe to a site plan on this account free. So I will do this for my client and we'll share the access :)
Laety In terms of editing that client website going forwards, is the only option to ask the client that they share the login details for the site? 

It would be great to have that site in my workspace really... so I can make duplicates, copy things across to it easily, but I don't think the option to host on behalf of client is that realistic practically. Like the guy Ran says in his videos he always transfers the site to his client so they own it. I just don't know best practice for updating/tinkering from that point onwards... which for me is really important

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